If someone discloses illness, injury, harm, or hardship to you, the best first step is to connect them with support.
If the situation seems to be an emergency, call 911.
Otherwise, you can make a compassionate referral to campus support resources.
- For mental health (including grief and trauma): Counseling & Psychological Services at UHS (for students) or Employee Assistance at UHS (for employees).
- For pregnancy, eating disorders, substance issues: Social Services at UHS (for students).
- For illness, or injury: students can receive urgent care at University Health Services.
- For sexual violence and sexual harassment (SVSH), the SVSH hub site has detailed information about supporting survivors while also fulfilling your Responsible Employee reporting obligations. You or the survivor can call the 24/7 Care Line (510-643-2005) for urgent confidential support.
- For basic needs:
- The Basic Needs Center assists students with needs ranging from financial, access to food; safe housing; health care; techology, and transportation.
- Employees in urgent financial need can apply for an emergency loan.
If you're not sure where to refer a student who needs support, any of the offices above, or the Center for Support & Intervention, can help advise. Don't worry about calling the wrong office.
The Supportal website is designed as a navigational aid to assist all members of the campus community in finding the right place to start in addressing a concern.